A return merchandise authorization {RMA} number and the original invoice must accompany all returns for defective and non-defective merchandise.

e-mail Baby Love Shop ( sales@babyloveshop.com ) to request an RMA.

Defective merchandise may be returned for replacement or a refund {excluding all shipping charges} if the following conditions are met.

  • The date of return is within 14 days of purchase
  • Original packaging is used with return

Non-defective stock merchandise may be returned for a refund {excluding all shipping charges} within 14 days of purchase, provided the product has not been used, or altered.